Privacy Policy

Last updated: September 2026

Signature Moves Limited (“Signature Moves”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, request a quote or use our transport services.

1. Who We Are

Signature Moves is a transport and logistics provider based in Glasgow, Scotland.

For the purposes of UK data protection law, Signature Moves Limited is the data controller responsible for the personal information described in this policy.

Contact:
Email: office@signaturemovesuk.com
Phone Number: 0141 230 1898

2. Information We Collect

Depending on how you interact with us, we may collect:

  • your name and contact details;

  • company or organisation details;

  • collection and delivery addresses;

  • passenger, delivery or transport information;

  • information submitted through website enquiry or quotation forms;

  • communications between you and Signature Moves;

  • payment, invoicing and transaction information;

  • technical information relating to use of our website, including IP address, browser and device information where collected; and

  • any other information you voluntarily provide in connection with an enquiry or service.

Please avoid providing sensitive personal information unless it is genuinely necessary for us to provide the requested service.

3. How We Use Your Information

We may use your personal information to:

  • respond to enquiries and provide quotations;

  • arrange, manage and deliver transport services;

  • communicate with you regarding bookings, deliveries and journeys;

  • manage customer and supplier relationships;

  • process invoices and maintain business records;

  • improve our website and services;

  • protect our business and prevent misuse or fraud;

  • comply with legal, accounting and regulatory requirements; and

  • send marketing communications where permitted by law.

UK data protection law requires businesses to identify an appropriate lawful basis for each purpose for which personal data is processed.

Depending on the circumstances, we may rely on contractual necessity, legitimate interests, legal obligations or your consent.

Where we rely on legitimate interests, these may include operating and improving our business, responding to customers, maintaining appropriate records and protecting our business interests.

4. Sharing Your Information

We do not sell your personal information.

Where necessary, we may share relevant information with trusted third parties involved in providing or supporting our services, including:

  • drivers and transport providers;

  • payment and accounting providers;

  • website, email, IT and cloud service providers;

  • professional advisers;

  • insurers; and

  • government, regulatory or law-enforcement authorities where legally required.

We only share information where there is a legitimate business or legal reason to do so and only to the extent reasonably necessary.

5. International Data Transfers

Some technology or service providers we use may process information outside the UK.

Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer is made in accordance with applicable UK data protection requirements.

6. How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including meeting legal, tax, accounting, contractual and regulatory requirements.

Different categories of information may therefore be retained for different periods.

The ICO requires organisations either to state retention periods or explain the criteria used to determine them.

7. Cookies and Website Data

Our website may use cookies and similar technologies to operate correctly, understand website usage and improve the visitor experience.

Where legally required, non-essential cookies will only be used with your consent. You can manage your preferences through our website's cookie controls and your browser settings.

UK rules generally require websites to explain what non-essential cookies do and obtain consent before placing them on a user's device.

8. Marketing

We may contact existing or prospective customers about relevant Signature Moves services where permitted by law.

Where consent is required, you will be given a clear opportunity to opt in. You can unsubscribe from marketing communications at any time.

Marketing consent should be separate, clear and based on a positive action rather than being hidden within a privacy policy.

9. How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no internet or electronic storage system can be guaranteed to be completely secure.

10. Your Data Protection Rights

Depending on the circumstances, you may have the right to:

  • request access to your personal information;

  • request correction of inaccurate information;

  • request deletion of your information;

  • restrict how your information is used;

  • object to certain types of processing;

  • request transfer of your information where applicable; and

  • withdraw consent where processing is based on consent.

You also have the right to object to processing based on legitimate interests and to direct marketing.

To exercise your rights, contact office@signaturemovesuk.com.

These rights are subject to certain legal conditions and exemptions.

11. Complaints

If you have concerns about how we use your personal information, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator.

Information Commissioner's Office

12. Third-Party Websites

Our website may contain links to third-party websites. Signature Moves is not responsible for the privacy practices or content of websites operated by other organisations.

We recommend reviewing their privacy policies before providing personal information.

13. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes to our services, website, business practices or legal requirements.

The latest version will always be published on this page with the date of the most recent update.